The Minneapolis Star Tribune published a recent story on how law firms are using project management principles from other industries to improve efficiencies, increase transparency and develop stronger client relationships.
Bree Johnson, the firm's director of strategy and legal project management, is a key contributor to the article. Along with four legal project managers, Bree oversees requests for proposals from potential clients and helps attorneys respond to pricing analysis questions and alternative fee arrangement inquiries.
“As clients started to ask law firms for this type of service, legal project management and [Alternative Fee Arrangements], there had to be people available to respond to that,” Bree said. “While our leadership has been exceptionally supportive of what we do and has really genuinely supported us, it’s really because clients are asking for it.”
Read the full story: "Twin Cities law firms embrace ideas from factories to lower costs, improve efficiency."